Frequently Asked Questions

WHAT IS YOUR SHIPPING POLICY?

FOR PRINTS 

Every artwork is made to order, so production occurs before shipping. The shipping estimates below refer only to carrier transit time after your order has been completed and shipped; they do not include production time. We select the most appropriate available carrier based on the artwork, order size, and destination. Standard carrier transit generally ranges from 1–7 business days after shipment. You will receive tracking information when your order ships.

SHIPPING PRICES are based on the order total and destination. Expedited shipping refers to carrier transit after production and does not shorten the time required to produce your artwork.

Cart Total From
To
Standard Shipping*
2-Day Shipping*
Overnight Shipping*
International Shipping Charge*
HI &AK Standard Shipping
HI &AK 2-Day Shipping
HI &AK Overnight Shipping
$0.00
$69.99$6.98
$13.98
$23.31
$38.24
$18.64$23.31$34.97
$70.00$174.99$11.65$13.98$23.31$38.24$18.64$23.31$34.97
$175.00
$262.49
$17.48
$19.81
$27.97
$68.48
$26.22$29.72$41.96
$262.50
$349.99
$22.16
$25.64
$40.80
$80.57
$28.79$33.33$53.04
$350.00
$524.99
$25.64
$44.30
$67.62
$139.86
$33.33$57.59$87.90
$525.00
$699.99
$41.96
$87.44
$116.59
$155.41
$75.77$113.67$151.56
$700.00
$1749.99
$58.26
$97.93
$146.90
$259.03
$87.90$127.31$190.98
$1750.00
$3499.99
$88.60$123.58$174.89$375.67$115.19$160.66$227.35
$3500.00
Plus
$116.59
$174.89
$233.19
$518.10
$151.56$227.35$303.14

** Oversized artwork may require crating, freight delivery, or additional shipping charges. Pieces with a long side greater than 40 inches or a short side greater than 30 inches may be affected. See the Large Artwork and Crating section below for details.

LARGE ARTWORK AND CRATING

To help protect oversized artwork during shipping, certain products with a short side greater than 30 inches or a long side greater than 40 inches must be crated. Required crating fees are included in the product total. 

Metal prints larger than 30 × 40 inches and up to 40 × 60 inches: $15 required crating fee

Metal prints larger than 40 × 60 inches: $20 required crating fee

Artwork longer than 40 inches that must be shipped flat may require freight delivery. Contact us for a freight quote and allow additional time for quote preparation, production, and freight transit.

Shipping Outside of the Continental US, Expedited Shipping, and Special Requests

APO orders are shipped through USPS and charged at the full shipping cost. 

Shipping outside the continental United States, expedited service, and other special shipping arrangements are charged at the applicable full cost. 

International customers are responsible for any duties, taxes, customs charges, or import fees imposed by the destination country. 

Quotes are available for oversized orders, freight shipments, and international destinations. 

Please contact us with the artwork or items you are considering and the complete shipping destination.

WHAT IS YOUR POLICY ON RETURNS / EXCHANGES / REFUNDS?   Because every artwork is made to order, all sales are final and we do not accept discretionary returns or exchanges. If your artwork arrives damaged, defective, or different from what you ordered, keep the artwork and all original packaging and contact us within seven days of delivery. Include your order number and photographs of the artwork, packaging, and shipping label. After the issue has been reviewed and verified, we will provide further instructions and arrange an appropriate replacement. Do not return or ship artwork unless we instruct you to do so.

Can I cancel my order?

Contact us immediately if you need to cancel or change an order. A cancellation or change may be possible only if production has not begun. Once an order enters production, it cannot be cancelled or changed.

Who to contact?

Use our contact form or email contact@2bphotographymn.com. Please include your order number when contacting us about an existing order.

HOW CAN I KEEP UP WITH YOUR NEW WORK?

We would love for you to be the first to know about any new work! An easy way to stay in the loop is by signing up for our newsletter! You can also follow us on our social media pages as we are constantly posting about new work! 

 


Trusted Art Seller

Trusted Art Seller

The presence of this badge signifies that this business has officially registered with the Art Storefronts Organization and has an established track record of selling art.

It also means that buyers can trust that they are buying from a legitimate business. Art sellers that conduct fraudulent activity or that receive numerous complaints from buyers will have this badge revoked. If you would like to file a complaint about this seller, please do so here.

Verified Returns & Exchanges

Verified Returns & Exchanges

The Art Storefronts Organization has verified that this business has provided a returns & exchanges policy for all art purchases.

Description of Policy from Merchant:

Because each artwork is made to order, all sales are final. If your artwork arrives damaged, defective, or different from your order, contact us within seven days of delivery with your order number and photographs. Keep the artwork and all original packaging. Once verified, we will provide instructions and arrange an appropriate replacement.

Verified Secure Website with Safe Checkout

Verified Secure Website with Safe Checkout

This website provides a secure checkout with SSL encryption.

Verified Archival Materials Used

Verified Archival Materials Used

The Art Storefronts Organization has verified that this Art Seller has published information about the archival materials used to create their products in an effort to provide transparency to buyers.

Description from Merchant:

Archival quality, built to last Printed on archival-grade papers and canvases with museum-quality inks Metal prints use fade-resistant coatings rated for decades of indoor display Each piece is made to order and inspected before shipping

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This Website Supports Augmented Reality to Live Preview Art

This means you can use the camera on your phone or tablet and superimpose any piece of art onto a wall inside of your home or business.

To use this feature, Just look for the "Live Preview AR" button when viewing any piece of art on this website!

This Website Supports Augmented Reality to Live Preview Art

This means you can use the camera on your phone or tablet and superimpose any piece of art onto a wall inside of your home or business.

To use this feature, Just look for the "Live Preview AR" button when viewing any piece of art on this website!

GET 20% OFF YOUR FIRST PRINT

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This offer is valid for NEW CUSTOMERS only!

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